Get In Touch
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Contact Information
Reach out to us through any of the channels below. We typically respond within 24 hours.
Phone / WhatsApp
Address
Mangalagiri Matti (Hand Made Clay Arts),
RATHNA Products Branch,
Neerukonda, Near SRM University AP,
Amaravathi – 522240, Andhra Pradesh
RATHNA Products Branch,
Neerukonda, Near SRM University AP,
Amaravathi – 522240, Andhra Pradesh
Business Hours
Mon – Sat: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM
Send Us a Message
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For urgent queries, WhatsApp us at +91 82485 99487.
Quick Answers
Frequently Asked Questions
How long does delivery take?
We typically deliver within 5–7 business days across India. Express delivery may be available for select pin codes.
Do you offer free shipping?
Yes! Orders above ₹999 qualify for free shipping. A flat ₹60 shipping charge applies to orders below ₹999.
What is your return policy?
We offer a 7-day return policy. If your product arrives damaged or defective, contact us within 7 days with photos and we'll arrange a replacement or refund.
Are the products fragile? How are they packed?
Clay products are delicate. We pack each item with bubble wrap and protective materials to ensure safe delivery.
Can I place a bulk or custom order?
Absolutely! We accept bulk orders for festivals, events, and gifting. Contact us via WhatsApp or the form above for custom order requests.
What payment methods do you accept?
We accept Cash on Delivery (COD) and UPI payments (GPay, PhonePe, Paytm, BHIM, and all UPI apps).